Privacy Policy

1. Introduction

Timberra Westminster Tree Service respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you request services, contact us, or fill out forms on our website. This may include:

• Name and contact information (email address, phone number, mailing address)
• Property address and details about requested services
• Payment information for service transactions
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Device information and operating system

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and managing tree care services
• Communicating with you about service requests, appointments, and estimates
• Processing payments and maintaining transaction records
• Improving our website and services
• Sending promotional materials and service updates (with your consent)
• Complying with legal obligations and protecting our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (payment processors, scheduling tools, etc.)
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our customers or others
• In connection with a business transfer, merger, or acquisition

Any third parties we work with are required to maintain the confidentiality of your information and use it only for the purposes we specify.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small data files stored on your device that help us remember your preferences and understand site usage patterns.

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to object to or restrict certain processing of your information

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: